Shipping & Returns

Processing Time

All orders are prepared within 1 to 3 business days before shipment.

Shipping Method

We ship internationally via DHL.

Delivery Times

Estimated delivery times range from 3 to 10 business days, depending on the destination country. These timeframes include both processing and transit time.

Shipping Costs

Shipping costs are automatically calculated at checkout based on the destination and order weight.

Customs & Duties

For shipments within the European Union, no import duties apply.
For other countries, customs duties, taxes, or import fees may apply and are the responsibility of the customer.

Returns

Return Window

We accept returns within 30 days of delivery.

Conditions

Items must be unused, in perfect condition, and returned with all original tags attached.

Return Process

• Contact our customer service team to initiate the return.
• We will provide you with the corresponding instructions.
• The item must be shipped using a trackable shipping method.

Refunds

Once the item has been received and inspected, the refund will be processed to the original payment method within 5 to 10 business days.

Exchanges

We do not offer direct exchanges. If you would like a different item, you may return the original product and place a new order.

Additional Information

Order Tracking

Once your order has been shipped, you will receive a tracking number by email to monitor the status of your delivery.